Privacy Policy
Last Updated: January 1, 2025
At iCareer Compassâ„¢, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Account credentials
- Phone number and location (optional)
- Payment information (processed securely via Stripe)
- Resume content and career information
- Job search preferences and target roles
Usage Information
We automatically collect certain information about your device and how you interact with our platform:
- Browser type and version
- Device information and IP address
- Usage patterns and feature interactions
- Performance and analytics data
- Cookies and similar tracking technologies
Content You Upload
Your resumes, cover letters, application materials, and other user-generated content are stored securely to provide our services.
We use the information we collect to:
- Provide, maintain, and improve our AI-powered career services
- Process your resume analysis and optimization requests
- Generate personalized career recommendations
- Process payments and manage subscriptions
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns to enhance user experience
- Detect, prevent, and address technical issues and fraudulent activities
- Comply with legal obligations
AI Processing: We use advanced AI and machine learning models to analyze resumes, generate content, and provide career guidance. Your content may be processed by third-party AI providers (e.g., OpenAI) to deliver these services. We ensure these providers maintain strict confidentiality and security standards.
Payment Processing: We use Stripe for secure payment processing. We do not store your complete credit card information. Stripe's privacy policy governs the use of your payment information.
Job Data Providers: We aggregate job listings from LinkedIn, Glassdoor, Indeed, and other sources. Your interactions with external job postings may be subject to those platforms' privacy policies.
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Restricted access to personal information on a need-to-know basis
- Secure cloud infrastructure (Supabase, Deno Deploy)
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Cookie Management: Control cookies through your browser settings
To exercise these rights, please contact us at privacy@icareercompass.ai
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes.
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete that information immediately.
Your information may be transferred to, stored, and processed in countries other than your own. We ensure that adequate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the platform after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@icareercompass.ai
Mail: iCareer Compassâ„¢, Legal Department